Frequently Asked Questions

​High-speed Internet, water, pest control, trash service, and on-site maintenance are included. There is an electric allowance per resident.

​The Conservation Fee is a small recurring monthly charge that helps ensure all appliances and certain utilities are running as efficiently as possible to keep the monthly cost at a minimum.  This also ensures the property can address energy efficiency improvements over time as well as important conservation efforts.  This also includes battery replacements for specific systems in apartment units, LED lightbulbs for apartments and common areas and scheduled AC filter replacements.

​Campus Crossings Alafaya allows approved pets which include dogs, cats and fish. Breed restrictions do apply. All other pets are prohibited. You must officially register your pet, pay any associated pet fees and pet rent, complete a Campus Crossings Alafaya Pet Agreement and adhere to all policies contained in the official Campus Apartments' Resident Handbook.

​Campus Crossings Alafaya is located within 1 mile of The University of Central Florida. Enjoy free shuttle service to campus!

​Yes, all resident vehicles must be registered with the office and a current year's parking decal must be displayed.  Guests are permitted to park in designated guest parking areas. 

​Rent is due on the 1st of every month; however there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine.

For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.

​Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

​Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).

Non-emergency service requests (choose whichever option works best for you):

• Submit a Service Request online using Resident Portal. (Click MAINTENANCE under RESIDENTS on the website.) Follow the prompts to complete the service request.
• Call the office and speak with a Campus Crossings Alafaya team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):

• Call the leasing office. We have someone available 24/7.

Campus Crossings Alafaya has both furnished and unfurnished homes. Furnished apartments feature a dining room table with chairs, TV stand, coffee table, end-table, full size couch, side chair, bed-frame with full size mattress, dresser, luxury desk and desk chair.

All apartments include a breakfast bar, full size refrigerator, stove, hood range, full size sink with garbage disposal and microwave. 
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We recommend that you contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; televisions, sound systems, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home.

If your apartment is unfurnished, then you will want to coordinate with your roommates about common area furniture (sofa, other chairs, entertainment centers, and dining room tables), etc. Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.

​Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office.

Packages - The property will accept packages for residents which can be retrieved from the Amazon Hub locker 24/7. Larger packages can be retrieved during the property's scheduled business hours with proper identification. Provided the resident ops in for resident notifications, they will receive an email and/or text each time a package has been delivered (please contact our office for additional details).

​Resident's or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.